Cancellation
At any time, and without cause, subscription to the service may be terminated by either: LUVIT, the Controller, or the Subscriber upon notification of the other by electronic or conventional mail, by chat, or by telephone. Subscribers are liable for charges incurred until the date of the termination. Subscribers may cancel at any time by going to their profile and clicking "MANAGE SUBSCRIPTION" and canceling membership or by contacting our support department through the contact options listed on or online directly with the Site by following the links provided in their transaction receipts.
Refunds
Refunds for purchases or recurring charges may be requested by rare occasion by contacting customer support at luvitblog@gmail.com. Although no refund is ever guaranteed. Refunds or credits may not be issued for partially used subscriptions where a Subscriber has successfully logged in, and consumed the Site's premium content. LUVIT may issue refunds for service given to Subscriber if the service has not been completed or used, or through a mutual agreement between Subscriber and LUVIT that we cannot fulfill the Subscriber's request(s).
LUVIT reserves the right to grant a refund or a credit applicable to purchases to the Site at its discretion. The decision to refund a charge does not imply the obligation to issue additional future refunds. Should a refund be issued by LUVIT for any reason, it will be credited solely to the payment method used in the original transaction. LUVIT will not issue refunds by cash, check, or to another payment mechanism.
Disputes
Disputes are thoroughly investigated. LUVIT may use 3D authentication to ensure the person making transactions is the cardholder. For extra fraud protection, 3D Secure (3DS) requires customers to complete an additional verification step with the card issuer when paying. A Subscriber may experience difficulties in making a first payment if; the Subscriber is new and has entered the wrong information for 1. Billing address, 2. CVC code, or 3. Incorrect name attached to the 1. Billing address.
We reserve the right to record the proper information to protect us from fraud to answer disputes in a corrective and organized manner.